CenturyLink Center Sales and Service Associate

CenturyLink Center Sales and Service Associate
Logan and North Logan UT
Job Code: 12146BR
Classification: Regular Full-Time employees are scheduled to work at least forty (40) hours per calendar week for an indefinite period of time.
Training Class:テつ October 28th, 2013
テつ During training $10.00/hr for the first five weeks, then $10.50/hr for the remaining weeks. After successfully completing training $11.00/hr.テつ Including commission/sales incentives, our employees are earning on average over $14.00/hr.テつ テつ (Based on North Logan Inboundテつ 2012 results and individual success)
テつ Training will be approximatelyテつ 11 weeks, M-F, 9a.m.-6p.m. for the first 5 weeks, 10a.m. -7p.m. for the remaining weeks.
テつ MUST be able to attend entire training without time off!
Location: 2250 North Main St., North Logan, UT
Typical Work Hours: Current hours of operation are 8am to 7pm. Mon-Fri. Hours are based on seniority with new hires typically working 10am to 7pm. Mon - Fri. Mandatory overtime may be required, based on call volumes during normal hours of operation.
- No Weekends!
テつ Fantastic Medical, Dental, and Vision, offered after 30 days of employment for you and your family!
テつ Paid Vacation - 1 week of vacation after 6 months of employment!
テつ Company prepaid tuition program after 90 days of employment!
テつ 401K Plan with company match!
テつ Discounts on CenturyLink Products and Services!
テつ Casual, yet professional work environment!
Job Description:
As a successful Center Sales and Service Associate you will be working in a call center promoting and selling CenturyLink products and services to residential customers.テつ In this exciting and fast paced position you will be responsible for the following:
テつ Perfect the customer experience by providing excellent service on every call!
テつ Receive inbound calls from CenturyLink residential customers.
テつ Meet sales objectives by selling CenturyLink products and services
テつ Consult with customers to gather information and make recommendations for their communication and entertainment needs
テつ Use various computer systems (20 or more)/screens simultaneously to process sales and service orders
テつ Build and maintain strong customer rapport
テつ Consult, multi-task, and problem solve with the customer
Job Requirements
Basic Qualifications:
テつ 6 months experience in a sales or customer service environment
テつ Ability to multi-task in a Microsoft Windows environment
テつ Strong written and verbal communication skills
テつ テつ To be considered for this position, all candidates are required to complete an online assessment (administered immediately post application and may take up to approx 60 min) and Interview. The assessment MUST be taken within 5 days of application.
Preferred Qualifications:
テつ Proven success in a commissioned sales environment
テつ Minimum of 6 months experience in a sales environment
テつ Call center and sales experience, particularly experience where measurable quotas and goals are achieved!
テつ Background in internet applications, cellular, and/or satellite technology
Take the next step to a great career with CenturyLink!
For information on the great benefits offered at CenturyLink, visit www.jobsatcenturylink.com/392816
Company Statement
CenturyLink is an industry-leading provider of communications, high speed Internet and entertainment services from coast to coast.テつ Our combination of business and residential service solutions - including home and wireless voice solutions and digital television - provide innovative solutions to our customers.テつ CenturyLink is proud to be a participant in the U.S. General Services Administration Networx program, the largest communications services contract in the world.テつ CenturyLink offers you the opportunity to develop and cultivate your career as we lead the communications industry into the future.

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